Because we want you to love your purchase, most orders can be returned up to 30 days from the date your item was delivered. Prior approval is required, so be sure to email us as soon as possible if you’d like to initiate a return. There are some important exceptions to the 30-day return policy, so if you think you might need to return an item, please read our full return policy here.
At Lamps.com, we strive to provide an exceptional customer experience. We price match all authorized suppliers. Our Smile Customer Support Team is happy to review your price match request. If you received a proposal from another supplier, please forward the copy to [email protected] and a representative will get back to you within 1 business day.
If within 30 days of receiving your order, you find a lower advertised cost on the product that you purchased, we welcome the opportunity to match the competitor’s price.
Read more about our price protection policy here.