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Price Protection Program

    At Lamps.com we pride ourselves on providing an exceptional customer experience. If within 30 days of your purchase, you find a lower advertised cost on the same product, we welcome the opportunity to match that competitor’s price.

    As a U.S. authorized reseller, we have an obligation to follow the pricing guidelines set forth by our manufacturers. In some cases those policies do not allow us to price match.

    To find out more about the eligibility of your purchase for the Price Protection Program, simply send the complete and active URL link of the competing product page, along with your contact information and original order number to help@lamps.com. A representative will contact you within three business days.

    Qualifying products must meet the following standards:
    • Comparison prices must be on products sold by an authorized dealer. Dealer authorization will be performed by Lamps.com via the manufacturer.
    • Closeout, sale and open box items are not eligible for the Price Protection Program.
    • Comparison products must be exactly the same in terms of finish, trim, shade, etc.
    • Comparison prices must include all shipping and handling charges and taxes.
    • The Price Protection Program is applicable towards individual items only. Volume discounts, trade discounts and professional discounts are excluded.

    For more information about our Price Protection Program, please call us at 888.602.7011.